Browse our most frequently asked questions list below to learn everything you need to know!
Yes, we require a $50 non-refundable deposit in order to reserve your date and unit. This deposit will go towards your overall balance.
We will deliver anywhere in Lubbock including its surrounding areas. We offer the first 10 miles free of charge. Any additional mile after that will be charged at $1 per mile. This rate applies for both our drop-off route, as well as our pickup route.
Your rental will be delivered on your scheduled delivery day anytime during our drop off window which is from 8am-11am. We will return to pick up the unit at the end of the day unless you booked the unit for more than one day. Our pick-up window if from 7pm-9pm.
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.